Accredited Courses
Certificate ll in Business
Food Safety Supvsr
Certificate II in IT
Certificate III in IT
Certificate IV Training & Assessment
Certificate IV in Frontline Management
Certificate IV in Project Management
Certificate IV in Small Business Management
First Aid
FAST-TRACK Computer Courses

Register NOW !!

02  9410 1880

 
JN's fax referral form to 9410 1881

Accredited Courses are Nationally Recognised Qualifications

Some of our accredited courses are free to those who are registered with
a jobnetwork. Referrals from jobnetwork is essential.

BSB20107 Certificate II in Business - $1290

BSB30107 Certificate III in Business - $1690

BSB20207 Certificate II in Customer Contact (see below) - $1290

BSB40807 Certificate IV in Customer Contact - Govt Funded for Jobseekers only March 2011

BSB20207 Certificate II in Information Technology - $1290

ICA310105 Certificate III in Information Technology - $1690

Certificate IV in IT - Government Funded for Jobseekers only March 2011

BSB40807 Certificate IV in Frontline Management - $1690

TAE40110 Certificate IV in Training and Assessment - $1790

BSB41507 Certificate IV in Project Management - $1690

BSB40407 Certificate IV in Small Business Management - $1790

HLTFA301B Apply First Aid and CPR - $125

  

Food Safety Supervisor Course - 2 units - $240

1. SITXOHS002A Follow workplace hygiene procedures

2. SITXFSA001A Implement food safety procedures

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Certificate II in Customer Contact  

National Code: BSB20207

 Includes: Customer Contact, OH&S,  Technology, Communicate

Also includes computer skills - Word, Excel, Data Entry, Web.   

Pre-course - touch typing training provided at our Chatswood, Sydney location.
Touch typing lessons are free with each enrolment

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Delivery - Classroom based - trainer led.

Who is this course for? 

This course is for anyone interested in gaining or improving their customer contact and computer skills. 

Job opportunities: 

Large and small businesses are constantly looking for trained staff with skills in customer service, good communication skills,
computers, more. 

 Employers hire staff who can . . .

 Use Microsoft Word and Excel software packages 

 Work as part of a team in an office 

 Understand the office environment 

 Follow workplace health and safety procedures

 Communicate with customers and other staff 

 Minimum Requirements: keyboard skills and a desire to learn, follow through and complete every unit of the course.

 Course Units - Textbooks provided for you to keep 

1. Respond to inbound customer contact  

7. Communicate effectively in a customer contact environment

2. Follow OH&S policy and procudure  

8. Conduct outbound contact operations

3. Use computer technology equipment

9. Operate computer packages - Word, Excel, Database (Lvl 1)

4. Use an enterprise information system - database

10. Resolve customer complaints

5. Provide quality customer service, customer care

  

6. A Work Effectively in a contact centre environment  

BONUS - on completion receive free training in a Microsoft Office Program - Word, Excel, PowerPoint or Outlook

  

Call Pam or Hely on 9410 1880

Maxis Solutions – Computer Training Centre 

Level 10, Suite 3, 1-5 Railway Street, Chatswood NSW 2067 www.maxissolutions.com 

  

Maxis Computer Training Centre provides a relaxed, very friendly and supportive learning environment. 
We can reschedule to suit your busy life style timetable.

  

(JN ESP Client Concessions)   

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Web Site Created by Pam, EzyLearn & 123EZY Web Hosting: www.123ezy.com 
Phone: 9410 1880 www.slisar.com.au

wantwork eec96a7f78 pam+maxissolutions.com.au

Nationally Recognised Training at Chatswood

MAXIS Solutions  

Chatswood   Phone: (02) 9410 1880
RTO 91428

 

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